Privacy Policy

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Respecting the privacy and confidentiality of your personal information is of great importance to TenDigits. This Privacy Statement explains how TenDigits collects, uses, and discloses the information you provide while using the TenDigits website at www.tendigits.com (the "Website"). Because we gather important information from our visitors and customers, we have established this Privacy Statement as a means to communicate our information gathering and dissemination practices.

This Privacy Statement is based upon the EU Safe Harbor framework set forth by the United States Department of Commerce regarding collection, use, and retention of data from the European Union and the Canadian Standards Association's Model Code for the Protection of Personal Information.

  1. YOUR CONSENT - By using the Website, you signify your consent to TenDigits' collection, use, and disclosure of your personal information in accordance with this Privacy Statement. It is always your choice whether or not to provide personal information through the Website. Any personal information you provide will be treated with care, and subject to this Privacy Statement will not be used or disclosed in ways to which you have not consented.

  2. Information Automatically Collected About All Website Users - If you browse the public portions of the Website, you do so anonymously. TenDigits does not collect your personal information unless you voluntarily provide it to us or you use the password-protected portions of the Website. TenDigits may, however, automatically collect certain non-personal information regarding your use of the Website, such as the Internet Protocol address of your computer, your Internet Service Provider, the type of computer and operating system you are using, the pages read and any content downloaded. This information is not linked to you as an individual user. Rather, it is recorded as general statistical information, which may be used and disclosed to others by TenDigits to monitor use of the Website, to improve the Website, and generally to enable us to provide you with the best possible Web experience. That information may be retained indefinitely for future statistical analysis and other purposes.

  3. Cookies - TenDigits uses "cookies," a standard technology that installs a small text file on a visitor's hard drive to permit the Website to recognize future visits by that computer. Cookies enhance the convenience and use of the Website. If you personalize pages, register to download information or use a service, a cookie helps TenDigits remember who you are. As a result, you save time by not having to enter the same information repeatedly. Cookies enable us to understand who has seen which particular Website pages, to determine how often these pages are visited, and to track the most poplar areas of our site. A cookie will NOT permit us to learn any personal information about you, such as your real name or address, unless you have previously provided that information to us or you have set the preferences in your browser to provide that information. You can set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it. You may choose to disable the "cookies" option on your browser; however doing so may affect your use of the Website.

  4. Voluntary Provision of Personal Information - During your use of the Website you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address and telephone number) and financial information (such as credit card number, expiration date, card holder's address), for purposes such as registering for use of password-protected portions of the Website or TenDigits' products, purchasing software licenses, facilitating communications with you, or facilitating your use of the Website. It is always your choice whether or not to provide that personal information. If you choose not to provide requested personal information, you may not be able to use certain features of the Website or activate certain products.

  5. Permitted Uses - TenDigits may use your personal information to contact and correspond with you, to respond to your communications, provide services to you, process transactions with you, and facilitate and enhance your use of the Website. TenDigits may keep a record of all communications with you.

  6. Permitted Email Uses - TenDigits may also use your personal information to provide you with email or other information about TenDigits' products and services and other matters. At any time you may ask TenDigits to stop sending you email and other information by contacting INFO (AT) TENDIGITS (DOT) COM. Each unsolicited email TenDigits sends will also tell you how to opt-out of further email. From time to time TenDigits may also send to you email containing important information regarding the Website, which you may not opt out of receiving.

  7. Disclosure of Your Personal Information - TenDigits may disclose your personal information in the following circumstances:

    (a) Disclosure to Transaction Service Providers - TenDigits may provide your personal information to its service providers and other third parties for use in connection with transactions through the Website. For example, TenDigits must disclose certain personal information to its payment-processor, who may in turn disclose the information to your credit card provider, in order to facilitate the licensing of TenDigits' software and services through the Website. TenDigits has no control over or liability for suppliers' or third parties' use and disclosure of your personal information, and that use and disclosure is not subject to this policy. If you do not wish your personal information to be disclosed to service providers and other third parties, you may not register as a TenDigits customer or order software or services through the Website.

    (b) Disclosure to Other Product and Service Suppliers – If you request information through the Website regarding the products or services of other suppliers, TenDigits may provide your personal information to those other suppliers in order to enable them to provide you with the requested information. If you do not wish your personal information to be disclosed to other product or service suppliers, you may not request information regarding third party products or services through the Website.

    (c) Disclosure in Business Transfers - TenDigits may be involved in the sale or transfer of some or all of its business. As part of that sale or transfer, TenDigits may disclose your personal information to the acquiring organization, but will require the acquiring organization to agree to protect the privacy of your personal information in a manner that is consistent with this policy. If at any time you do not wish TenDigits to disclose your personal information as part of the sale or transfer of some or all of its business, please notify TenDigits at INFO (AT) TENDIGITS (DOT) COM.

    (d) Disclosure Required or Permitted by Law - TenDigits may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where TenDigits has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to its legal counsel. TenDigits has no control over, or liability for, those persons' use and disclosure of your personal information, and that use and disclosure is not subject to this policy. Also, TenDigits may disclose your personal information if it believes, in good faith, that disclosure is otherwise necessary or advisable to protect its interests.

  8. Location of Information - TenDigits will store and process your personal information in Vancouver, British Columbia, Canada.

  9. Securing Your Information - To help protect the confidentiality of your personal information, TenDigits employs security safeguards appropriate to the sensitivity of the information. Security and privacy risks cannot be completely eliminated. You can contribute to the confidentiality of your personal information by not disclosing your username and password to anyone. Also, please never use ordinary email to send us sensitive information, because unencrypted email is generally not secure and cannot be considered confidential.

  10. Accessing Your Information - You may request access to the personal information that you have provided to the Website, as well as to information about TenDigits' use and disclosure of that information, by contacting us at INFO (AT) TENDIGITS (DOT) COM. Subject to certain exceptions prescribed by law, you will be given reasonable access to your personal information within a reasonable time, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. TenDigits attempts to keep its records as accurate and complete as possible. You can help us maintain the accuracy of your information by notifying us of any changes to your personal information.

  11. Other Websites - The Website may contain links to other websites. When you click on one of those links, you will connect with another websites. TenDigits has no responsibility for, or control over, any linked websites or their privacy policies or the manner in which they collect, use or disclose your personal information.

  12. Website Use Agreement - The TenDigits Website Use Agreement contains important provisions, including provisions disclaiming, limiting or excluding TenDigits' liability for your use of the Website and provisions determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding the Website. Each of those provisions applies to any disputes that may arise in relation to this policy or TenDigits' collection, use and disclosure of your personal information, and are of the same force and effect as if they had been reproduced directly in this policy.

  13. Privacy Statement Changes - To accommodate changes in the Website, changing technology, and legal developments, this Privacy Statement may be changed from time to time in TenDigits' discretion and without any prior notice or liability to you or any other person. New versions of this Privacy Statement will be posted here. TenDigits' collection, use and disclosure of your personal information will be governed by the version of this Privacy Statement in effect at that time. Your continued dealings with TenDigits or your use of the Website subsequent to any changes to this Privacy Statement will signify your consent to the collection, use and disclosure of your personal information in accordance with the changed Privacy Statement. Accordingly, when you use the Website you should check the date of this Privacy Statement and review any changes since the last version. You should also bookmark this page and periodically review this Privacy Statement to ensure that you are familiar with the most current version. This Privacy Statement is dated: December 1, 2006.

  14. Your Comments - If you have any comments or questions about this Privacy Statement or your personal information, please contact us at INFO (AT) TENDIGITS (DOT) COM.

This version in effect since December 1, 2006